1. Introduction
BillMaster ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management software service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Business name, owner name, email address, phone number, address
- Business Data: Customer information, menu items, invoices, expenses, and transaction records
- Payment Information: Billing details (processed securely through third-party payment processors)
- Communication Data: Feedback, support requests, and correspondence with us
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the Service
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: Approximate geographic location based on IP address
- Cookies: We use cookies to enhance user experience and analyze usage patterns
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide, operate, and maintain the Service
- Process transactions and manage subscriptions
- Send administrative information, updates, and security alerts
- Respond to customer support requests
- Improve and optimize the Service
- Analyze usage patterns and trends
- Detect and prevent fraud and security issues
- Comply with legal obligations
4. Data Storage and Security
We use Firebase (Google Cloud Platform) to store your data securely. Your data is encrypted in transit using SSL/TLS and at rest. We implement industry-standard security measures including:
- Encrypted data transmission
- Secure authentication and authorization
- Regular security audits and updates
- Access controls and monitoring
- Automatic backups
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our Service (e.g., Firebase, payment processors)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Your Data Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of data processing
To exercise these rights, contact us at support@billmaster.com or through your account settings.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect Service functionality.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information for legal, tax, or regulatory purposes for up to 7 years.
9. Children's Privacy
BillMaster is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@billmaster.com
Website: www.billmaster.com