Refund Policy

1. 7-Day Money-Back Guarantee

We want you to be completely satisfied with BillMaster. If you're not happy with your purchase, you can request a full refund within 7 days of your initial paid subscription purchase. This applies to both Quarterly and Yearly plans.

2. Free Trial Period

We offer a 7-day free trial with full access to all features. No credit card is required during the trial period. This trial period is designed to allow you to thoroughly evaluate BillMaster before making a purchase decision.

We strongly encourage you to use the free trial period to ensure BillMaster meets your needs before subscribing.

3. Refund Eligibility

Eligible for Refund:

• Request made within 7 days of initial subscription purchase
• First-time subscribers only (one refund per business/user)
• Account has not violated our Terms of Service
• No evidence of fraudulent activity or abuse

NOT Eligible for Refund:

• Requests made after 7 days from initial purchase
• Subscription renewals (only initial purchases are eligible)
• Accounts suspended or terminated for Terms of Service violations
• Partial period refunds (subscriptions are billed in full periods)
• Second or subsequent refund requests from the same user/business

4. Subscription Cancellation

While we do not offer refunds, you can cancel your subscription at any time to prevent future charges. When you cancel:

• You will retain access to the service until the end of your current billing period
• No refund will be issued for the remaining time in your current billing period
• Your subscription will not renew, and you will not be charged again
• You can cancel anytime from your account settings

To avoid being charged for the next billing period, please cancel before your renewal date.

5. Subscription Renewals

Subscriptions automatically renew at the end of each billing period (quarterly or yearly). Renewal charges are non-refundable. It is your responsibility to cancel your subscription before the renewal date if you do not wish to continue.

6. Technical Issues

If you experience technical issues that prevent you from using the service:

• Contact our support team immediately at support@billmaster.com
• We will work diligently to resolve the issue as quickly as possible
• Technical issues do not qualify for refunds
• Service credits or extensions may be considered at our sole discretion

7. Chargebacks and Disputes

If you file a chargeback or payment dispute with your bank or credit card company:

• Your account will be immediately suspended
• We will contest all illegitimate chargebacks
• Legal action may be taken for fraudulent chargebacks
• Please contact us first to resolve any billing concerns

8. Acknowledgment and Agreement

By subscribing to BillMaster, you explicitly acknowledge and agree that:

• You have read and understood this Refund Policy
• Refunds are only available within 7 days of initial purchase
• You have used or will use the free trial period to evaluate the service
• You accept full responsibility for managing your subscription and cancellations
• Renewal charges are non-refundable

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes constitutes acceptance of the modified policy.

10. Human-Driven Services

BillMaster is a fully automated software-as-a-service (SaaS) platform. Our service does NOT involve any human-driven services, manual work, or personalized consulting. All features and functionality are provided through our automated software platform.

What this means:

• No manual data entry or processing by our staff
• No personalized consulting or advisory services
• No custom development or implementation services
• All features are self-service and automated
• Customer support is provided for technical assistance only

11. Refund Window Specification

12. Contact Information

For refund requests or questions about this policy, please contact us:

Email: syedzamanabbass86@gmail.com
Website: https://billmasterr.netlify.app
Response Time: Within 2-3 business days